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Support AMC

Our dedicated support team is ready to assist with any questions—from product inquiries to account help and technical support.

24x7 Support

24/7 support for your ERP

Regular Maintenance

Scheduled updates and system optimization

Priority Response

Fast-track resolution for critical issues

Health Monitoring

Proactive system health checks and reports

Submit a Support Request

Our team will respond within 24 hours

Submit Request

Emergency Lines

Support Call

+977 9851081507

Support Message

 support@smarten.com.np

Need Help?

Our dedicated support team is ready to assist you with any ERP-related questions or technical issues.

Average Response Time

20-30 minutes

Annual AMC Plans

Same scope. Same process. Only support hours change.

Essential Package

Start Pack

$2,000

Choose Plan

Business Package

Cost-effective Odoo Launch

$4,000

Choose Plan

Priority Package

Scale & Optimize Pack

$7,000

Choose Plan

Enterprise Package

Dedicated Team Pack

Custom Amount

Contact Sales

Any Questions?

Frequently Asked Questions

Our AMC packages include regular system maintenance, bug fixes, technical support, security updates, performance optimization, and system health monitoring.
Response times vary by plan. Basic AMC offers 48-hour response, Professional AMC offers 24-hour response, and Enterprise AMC offers 4-hour response for critical issues.
Yes, you can upgrade your AMC plan at any time. The price difference will be prorated based on your remaining contract period.
On-site support is included in our Enterprise AMC package. For Basic and Professional plans, on-site support can be arranged separately at an additional cost.

Smarten Technologies

A leading ERP provider, we've helped hundreds of businesses streamline operations and succeed in digital transformation.

15+ Years of Experience

Trusted by businesses worldwide for ERP excellence

Certified Professionals

Team of certified ERP consultants and technical experts

24/7 Support

Round-the-clock assistance for your critical business needs

Industry Leaders

Recognized for innovation and customer satisfaction